Legal & Privacy Policy

Last Updated: November 2, 2025

1. Introduction

Welcome to Tweel (Tiger & Wolf Exclusive and Executive Lifestyle). This Legal & Privacy Policy outlines how we handle information in relation to our website and mobile applications. We are committed to protecting your privacy and maintaining full compliance with applicable laws, including the General Data Protection Regulation (GDPR) for European users, French data protection laws (Loi Informatique et Libertés), and United States privacy regulations.

2. Website and Mobile Application Information

Website: This website (tweel.fr and associated domains) serves as an informational platform about Tweel's exclusive travel and lifestyle experiences.

Mobile Applications: Our mobile applications, when available, provide functionality to browse and inquire about our services.

3. Data Collection and Usage

3.1 Minimal Data Collection

Tweel operates on a principle of strict data minimization. We only collect data that is absolutely necessary for functional requirements:

• Contact Information: When you submit an inquiry through our contact form, we collect your name, email address, phone number (optional), and your message content. This information is used solely to respond to your inquiry.
• Technical Data: Our servers may automatically log standard technical information such as IP addresses, browser type, and access times for security and operational purposes only.

3.2 No Tracking or Analytics

We do not use:

• Cookies for tracking purposes
• Third-party analytics services (such as Google Analytics)
• Advertising or marketing tracking pixels
• Social media tracking tools
• Any form of behavioral profiling or tracking

Essential cookies may be used solely for maintaining your session when using interactive features, but these are strictly functional and temporary.

3.3 Purpose Limitation

All data collected is used exclusively for:

1. Responding to your inquiries about our services
2. Processing service requests if you become a client
3. Maintaining the security and proper functioning of our website and applications
4. Complying with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• Data is stored securely on servers located in compliance with EU and US regulations
• Access to personal data is restricted to authorized personnel only
• We use encryption for data transmission (HTTPS)
• Regular security assessments are conducted

Personal data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. Contact inquiry data is typically retained for no more than 2 years unless you become a client.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted partners who assist us in providing services (such as email hosting), under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with advance notice to affected users

6. Your Rights

Under GDPR, French law (CNIL), and applicable US privacy regulations, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing of your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

8. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data in accordance with GDPR requirements.

9. Third-Party Links

Our website may contain links to third-party websites (such as image sources from Unsplash). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

11. Legal Compliance

This policy complies with:

• European Union: General Data Protection Regulation (GDPR) (EU) 2016/679
• France: Loi Informatique et Libertés (Law No. 78-17 of January 6, 1978, as amended)
• United States: Applicable federal and state privacy laws

Data Controller:
Tweel (Tiger & Wolf Exclusive and Executive Lifestyle)
Paris, France

12. Supervisory Authority

If you are located in the European Union or France, you have the right to lodge a complaint with a supervisory authority:

France - CNIL (Commission Nationale de l'Informatique et des Libertés):
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France
Website: www.cnil.fr

14. Confidentiality

All client information and communications are treated with the strictest confidentiality. We maintain professional standards of discretion in all our business relationships and do not disclose client details, travel plans, or any personal information to unauthorized parties.

15. Mobile Application Specific Information

Our mobile applications, when available, adhere to the same privacy principles as our website:

• No location tracking: We do not collect or track your location data unless explicitly required for a specific service you request, and only with your permission
• No access to contacts: We do not access your device's contact list or other personal data stored on your device
• Minimal permissions: Our apps request only the minimum permissions necessary for functionality (e.g., internet access for content display)
• No background activity: Our apps do not run in the background collecting data

By using our website or mobile applications, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.